History of Konga
============
Konga.com is currently the biggest online selling and buying platform launched in 2014 in Nigeria with over 50 million buyers.
Aside from Konga Nigeria buying and distributing its own products, it opened up the market place to small and medium size businesses through its SellerHQ marketplace in 2014. Konga
· Konga Sellers Program is open to sellers across Nigeria, not just in Lagos thereby giving everyone the opportunity to sell their goods on Konga regardless of where they are based.
· Konga also provides a means by which sellers can reach buyers from all over the country regardless of where they live.
· Since Konga hosts a lot of sellers, prices are competitive, giving customers the opportunity of being able to compare prices thereby reducing the chances of been ripped off.
· Products gets delivered at the customers' doorstep thereby ensuring convenience.
· Commissions as low as 3%.
· Sellers have full control of prices.
What Can You Sell on Konga?
Konga has a long list of categories of goods ranging from Clothing to TV, Toys to Phone accessories, Beauty products to home décor.
Here is a list of obvious items you can’t sell on Konga Nigeria:
· Obscene images
· Gaming/gambling products that are restricted
· Dangerous chemicals and toxic materials
· Weapons of any sort, etc.
If any of the prohibited goods is found in your product listings, your account can be banned or suspended from Konga.
How To Start Selling on Konga? Step by Step
The signing up process is easy. However, you will need the following information to begin:
· A unique store name
· Contact details
· Personal information
· Government issued ID; Voters card. International passport and so on.
· Store description
· Account details for payment
Steps:
1. First, you fill out the signup form which takes less than two minutes to complete.
2. Konga would verify your details so make sure you provide an accurate Email address, phone number and bank details to ensure you get paid.
3. Konga then assigns a dedicated support officer to your store.
4. Konga creates a SellerHQ account for you.
5. Konga notifies you when you have new orders to process through SMS, SellerHQ and Email.
6. K-Express or your preferred courier delivers your goods and Konga pays you.
After you have successfully registered and verified your details on Konga, you would receive access to the market management portal called SellerHQ. Basically, SellerHQ is your control panel (Seller Dashboard) where you upload your products, manage your inventory, monitor your sales and control your finances.
The next step is to sign into the SellerHQ to upload your product. Simply add pictures, write a brief description about your product, specify the quantity and price. After uploading your product on SellerHQ, Konga representatives would verify, review and approve your product before it goes live on Konga.
You can upload 5 images (500px X 500px) of each product. Once your product goes live on Konga.com, customers can start buying nationwide.
Handling your first Order/Invoicing:
Handling your first order properly is very important. When a buyer buys your product on Konga.com, Konga confirms the details of the buyer and sends them to your dashboard and your have just 24hrs to either accept or decline the order fulfillment.
After accepting the order, click on orders on your dashboard to print the order summary and invoice, package the order nice and neatly, and ship.
Shipping Logistics
The way shipping on Konga works is by Self-fulfillment, KOS express, Courier-Plus, QUO, EMS, and DHL logistics. These companies offer shipping services at a special rate for Konga nationwide.
For KOS express, you are to take your order to a drop-off location and the customer pays the costs for shipping. It is important to note that you are expected to ship orders not less than 3 days after they are placed. You can also check delivery settings in your dashboard for the KOS express fees.
Payments:
Once delivery of an item is successful, it is highlighted as ‘delivery confirmed’. However, if you have a return policy (usually 7-14 days, depending on your dashboard settings), the money is placed in escrow until it elapses. You get paid into your KongaPay registered account after Konga collects commission after 1-3 business days.
What Are the Konga Seller Fees?
After signing up, you will be required to pay the monthly membership fees required for access to the platform. Basically, there are two plans; A silver plan and A gold plan. A silver plan costs 1000 Naira monthly and allows you to list up to 10 items each month. A gold plan which costs 2500 Naira allows you to list an unlimited number of items monthly.
Click here to subscribe to our YouTube Channel
0 Comments